The aim must always be to provide the highest level of safety, security and service for all fans attending UEFA matches – and while this survey shows there is room for improvement it is also important to recognise and commend the clubs and police forces who work tirelessly to provide some great football-fan experiences in many countries, including Germany, which is gearing up to host the men’s UEFA European Championship and stage some spectacular national team football this summer.
UEFA believes that this research from the UKFPU serves to reinforce the consistent messaging from our own studies: that when all parties cooperate openly and plan safety and security-related matters together well ahead of matches, it generally leads to a very positive outcome for the benefit of all stakeholders. Because of this, UEFA will continue to welcome all such initiatives, research and constructive feedback that serve to improve the match day experience. Knowledge exchange and communication remain the foundations of best practices and consistent improvement in football operations to foster a warm and welcoming environment for fans.